Saturday, May 27, 2006

More on ICS

According to a Socitm review of one local authority’s progress towards implementing the Integrated Children’s System:
“Most social services departments in England and Wales, if not all, are finding the introduction of ICS-compliant systems a considerable challenge. Translating the exemplars and workflows specified for ICS into an efficient and user-friendly system is far from straightforward, and furthermore ICS requires far closer interaction with computer systems by social services professionals than has typically been the case so far and much more structured ways of working. This has led to problems at a time when many social workers feel that ‘managerialism’ is diverting them from client interaction, and social services resources are generally stretched.”

Given the ongoing serious shortage of social workers, it is difficult to see how a reduction in the time available for direct contact with families can be helpful to children.

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